{"id":11506,"date":"2023-12-19T10:53:33","date_gmt":"2023-12-19T09:53:33","guid":{"rendered":"https:\/\/z-web.de\/News\/?page_id=11506"},"modified":"2023-12-20T14:58:04","modified_gmt":"2023-12-20T13:58:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/z-web.de\/News\/faq\/","title":{"rendered":"Fragen und Antworten"},"content":{"rendered":"<p>Wie k\u00f6nnen wir weiterhelfen ?<br \/>\nSuchen Sie nach Stichworten oder schauen auf der Seite weiter unten nach den vorhandenen Eintr\u00e4gen.<\/p>\n<div class=\"betterdocs-live-search\">\n\t\n\t<form class=\"betterdocs-searchform betterdocs-advance-searchform\">\n\t\t<div class=\"betterdocs-searchform-input-wrap\">\n\t\t\t<svg class=\"docs-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"38px\" viewBox=\"0 0 50 50\" version=\"1.1\">\n\t\t\t\t<g id=\"surface1\">\n\t\t\t\t\t<path d=\"M 21 3 C 11.601563 3 4 10.601563 4 20 C 4 29.398438 11.601563 37 21 37 C 24.355469 37 27.460938 36.015625 30.09375 34.34375 L 42.375 46.625 L 46.625 42.375 L 34.5 30.28125 C 36.679688 27.421875 38 23.878906 38 20 C 38 10.601563 30.398438 3 21 3 Z M 21 7 C 28.199219 7 34 12.800781 34 20 C 34 27.199219 28.199219 33 21 33 C 13.800781 33 8 27.199219 8 20 C 8 12.800781 13.800781 7 21 7 Z \"><\/path>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<input type=\"text\" class=\"betterdocs-search-field\" name=\"s\" aria-label=\"Search Input\" placeholder=\"Search\" autocomplete=\"off\" value=\"\">\n\t\t\t<svg class=\"docs-search-loader\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke=\"#444b54\">\n\t\t\t\t<g fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<g transform=\"translate(1 1)\" stroke-width=\"2\">\n\t\t\t\t\t\t<circle stroke-opacity=\".5\" cx=\"18\" cy=\"18\" r=\"18\" \/>\n\t\t\t\t\t\t<path d=\"M36 18c0-9.94-8.06-18-18-18\">\n\t\t\t\t\t\t\t<animateTransform attributeName=\"transform\" type=\"rotate\" from=\"0 18 18\" to=\"360 18 18\" dur=\"1s\" repeatCount=\"indefinite\" \/>\n\t\t\t\t\t\t<\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"docs-search-close\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38px\" viewBox=\"0 0 128 128\">\n\t\t\t\t<path fill=\"#fff\" d=\"M64 14A50 50 0 1 0 64 114A50 50 0 1 0 64 14Z\" transform=\"rotate(-45.001 64 64.001)\"><\/path>\n\t\t\t\t<path class=\"close-border\" d=\"M64,117c-14.2,0-27.5-5.5-37.5-15.5c-20.7-20.7-20.7-54.3,0-75C36.5,16.5,49.8,11,64,11c14.2,0,27.5,5.5,37.5,15.5c10,10,15.5,23.3,15.5,37.5s-5.5,27.5-15.5,37.5C91.5,111.5,78.2,117,64,117z M64,17c-12.6,0-24.4,4.9-33.2,13.8c-18.3,18.3-18.3,48.1,0,66.5C39.6,106.1,51.4,111,64,111c12.6,0,24.4-4.9,33.2-13.8S111,76.6,111,64s-4.9-24.4-13.8-33.2S76.6,17,64,17z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M53.4,77.6c-0.8,0-1.5-0.3-2.1-0.9c-1.2-1.2-1.2-3.1,0-4.2l21.2-21.2c1.2-1.2,3.1-1.2,4.2,0c1.2,1.2,1.2,3.1,0,4.2L55.5,76.7C54.9,77.3,54.2,77.6,53.4,77.6z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M74.6,77.6c-0.8,0-1.5-0.3-2.1-0.9L51.3,55.5c-1.2-1.2-1.2-3.1,0-4.2c1.2-1.2,3.1-1.2,4.2,0l21.2,21.2c1.2,1.2,1.2,3.1,0,4.2C76.1,77.3,75.4,77.6,74.6,77.6z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" value=\"Search\" aria-label=\"Search Submit\" class=\"betterdocs-search-submit\" \/>\n\t<\/form>\n\n\t<\/div>\n\n<hr \/>\n<p><span style=\"color: #ff0000;\"><strong>Frage einreichen<\/strong><\/span><br \/>\n<div class=\"form-wrapper\">\n\t<div class=\"response\"><\/div>\n\t<form id=\"betterdocs-feedback-form\" class=\"betterdocs-feedback-form\" action=\"\" method=\"post\">\n\t\t<p>\n\t\t\t<label for=\"message_name\" class=\"form-name\">\n\t\t\t\tName: <span>*<\/span> <br>\n\t\t\t\t<input type=\"text\" id=\"message_name\" name=\"message_name\" aria-label=\"Name\" value=\"\" \/>\n\t\t\t<\/label>\n\t\t<\/p>\n\t\t<p>\n\t\t\t<label for=\"message_email\" class=\"form-email\">\n\t\t\t\tEmail: <span>*<\/span> <br>\n\t\t\t\t<input type=\"text\" id=\"message_email\" name=\"message_email\" aria-label=\"Email\" value=\"\" \/>\n\t\t\t<\/label>\n\t\t<\/p>\n\t\t<p>\n\t\t\t<label for=\"message_text\" class=\"form-message\">\n\t\t\t\tMessage: <span>*<\/span> <br>\n\t\t\t\t<textarea type=\"text\" id=\"message_text\" aria-label=\"Message\" name=\"message_text\"><\/textarea>\n\t\t\t<\/label>\n\t\t<\/p>\n\t\t<div class=\"feedback-from-button\">\n\t\t\t<input type=\"hidden\" name=\"submitted\" value=\"1\">\n\t\t\t<input\n\t\t\t\ttype=\"submit\" name=\"submit\" class=\"button\" aria-label=\"Submit\" id=\"feedback_form_submit_btn\"\n\t\t\t\tvalue=\"Send\"\n\t\t\t\/>\n\t\t<\/div>\n\t<\/form>\n<\/div><\/p>\n<hr \/>\n<p><span style=\"color: #0000ff;\">Unter den einzelnen Themenseiten k\u00f6nnen Sie im Kommentar gerne dazu weiter Informationen, Erfahrungen eintragen.<\/span><br \/>\n\n<div\n\tclass=\"betterdocs-category-grid-wrapper betterdocs-shortcode\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper layout-1 masonry docs-col-3 single-kb\" data-column_desktop=\"3\" style=\"--column: 3;\">\n\t\t\n<article\n\tdata-id=\"264\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/z-web.de\/News\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.10\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">eMobil<\/h2>\n<div data-count=\"2\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 2 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewBox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\n\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\n\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\n\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\n\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/z-web.de\/News\/faq\/wir-helfen-weiter\/\"><span>Wir helfen weiter<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewBox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\n\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\n\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\n\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\n\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/z-web.de\/News\/faq\/emobile\/\"><span>eMobile<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"263\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/z-web.de\/News\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.10\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Allgemein<\/h2>\n<div data-count=\"1\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 1 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewBox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\n\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\n\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\n\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\n\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\n\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/z-web.de\/News\/faq\/testbeitrag\/\"><span>Testbeitrag<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wie k\u00f6nnen wir weiterhelfen ? Suchen Sie nach Stichworten oder schauen auf der Seite weiter unten nach den vorhandenen Eintr\u00e4gen. Frage einreichen Unter den einzelnen Themenseiten k\u00f6nnen Sie im Kommentar gerne dazu weiter Informationen, Erfahrungen eintragen.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[265],"tags":[],"class_list":["post-11506","page","type-page","status-publish","hentry","category-faq"],"_links":{"self":[{"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/pages\/11506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/comments?post=11506"}],"version-history":[{"count":16,"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/pages\/11506\/revisions"}],"predecessor-version":[{"id":11534,"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/pages\/11506\/revisions\/11534"}],"wp:attachment":[{"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/media?parent=11506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/categories?post=11506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/z-web.de\/News\/wp-json\/wp\/v2\/tags?post=11506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}